Are patient measures customised to my treatment discipline?
Yes – all measures are customised to your discipline (e.g., physio, podiatry, dietetics, remedial massage, to name a few)
Where do you take measures from? Are they validated?
The measures we use are taken directly or adapted from frameworks recommended by leading organisations such as TAC & WHO
Do I have to send the form manually to patients?
No – if you are using Cliniko, surveys will automatically be sent out when an initial appointment is created for patients
How are “at-risk” factors determined for patients?
Whether a score on a measure is positive, negative or neutral is determined by measure thresholds set by the clinic
I’m concerned the form will be a burden for patients – how long does it take to complete?
This depends on how many measures are included. On average, we see a < 5 minute completion time for baseline forms
Is this tool meant to be used for diagnosis?
No – our insights are only meant to serve as decision support and will never be able to replace in-person clinical expertise
How is patient information kept secure?
We use Microsoft’s cloud-based system to host our platform and our databases are secured with end-to-end encryption. Our data collection and usage policies adhere to the Australian Privacy Act