QuantCare Engage
Follow-up every missed appointment
QuantCare Engage automatically contacts eligible patients who cancel or miss an appointment without a future booking. Set-up SMS or email campaigns in minutes. Track rebookings and reduce revenue leakage.
Overview
Follow-up that doesn’t depend on a front desk
Manual tracking and follow-up of cancellations and no-shows get missed on busy days. Engage runs recalls automatically for every eligible patient, so that any manual admin follow-up is targeted.
Feature
Automatic recall for cancellations and no-shows
Engage picks up patients who cancel or don’t attend and have no future booking and then contacts them automatically. You choose which appointment types are eligible and how often patients hear from you.
Feature
Messages that sound like your clinic
Send by SMS, email or both. Every campaign comes with ready-to-use wording you can edit to match your clinic’s brand voice, so that it sounds as if it’s coming from your front desk.
Feature
Reception knows who to call next
Reception gets an email listing recent no-shows and cancellations, and whether recalled patients have rebooked. Your team knows exactly who needs a personal follow-up.
Feature
Every campaign in one place
See all your campaigns on one screen: who they target, what they send and how they’re performing. No guessing which patients are getting which message. New campaigns take minutes to set up.
More reasons clinics choose QuantCare
Built for busy teams
A clean, modern interface your front desk can pick up easily.
Stop revenue leakage
Every eligible cancellation and no-show is followed up, not just the ones someone remembers.
No awkward double-ups
Patients who have already rebooked aren’t contacted, because eligibility comes from your PMS booking data.
Campaign performance alongside your KPIs
Set no-show, cancellation targets. View recall performance and adjust campaigns as needed.
Results delivered straight to you
A regular snapshot of clinic and recall performance, sent to your inbox.
Secure and Australian-hosted
Patient data is stored on secure cloud servers in Australia.
QuantCare Integrations
We work with the systems you already use.
You already care about outcomes - now measure & act on them at scale.
See how QuantCare can help you collect better data, understand what it means and improve the care you deliver